Refund Policy

Software Licenses

All software licenses bought on this site are non-refundable and non-transferable. All sales are final.

If you experience any issues with our software, please contact us at support@inorganic.audio and we will do our best to help you.

Physical Items Return Policy

A 30-day return window applies to tangible products from the purchase date. Items must remain unworn, unused, with original tags and packaging intact. Proof of purchase is required.

Return Process

To initiate a return, please email support@inorganic.audio. We will provide return shipping instructions only after approval. Unsolicited packages will not be accepted.

Damaged or Defective Items

Please inspect your order immediately upon arrival and report any issues promptly to support@inorganic.audio for evaluation and resolution.

Non-Returnable Items

Exceptions include:

Perishable goods
Customized products
Personal care items
Hazardous materials, flammable liquids or gases
Sale items
Gift cards

Exchanges

The fastest approach for exchanges involves returning the original item, awaiting acceptance, then placing a separate purchase for the replacement.

EU 14-Day Cooling-Off Period

European Union customers may cancel or return orders within 14 days without justification, provided items meet the standard condition requirements.

Refund Processing

Approved refunds are processed within 10 business days to the original payment method. Additional processing time by your financial institution may apply.